Thank you for shopping with HOLISTIC BREW. We're excited to bring you our unique coffee products, and we're committed to ensuring a smooth and efficient shipping experience for all our customers.
1. Shipping Destinations:
We offer shipping to customers in the following countries:
- United States
- United Kingdom
- Republic of Korea
- New Zealand
- Viet Nam
2. Shipping Methods:
We provide various shipping methods to suit your needs. During the checkout process, you'll be able to choose from the available shipping options, which may include standard, expedited, and international shipping.
3. Order Processing Time:
After you place your order, our team will work to process it as quickly as possible. Orders are usually processed within 1-2 business days. However, please note that during peak seasons or special promotions, processing times may be slightly longer.
4. Estimated Delivery Time:
The estimated delivery time varies based on your shipping destination and the selected shipping method. Typically, orders are delivered within:
Please keep in mind that delivery times may be affected by factors beyond our control, such as customs clearance procedures or local holidays.
5. Tracking Your Order:
Once your order is shipped, you'll receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate its delivery date.
6. Shipping Costs:
Shipping costs are calculated based on the destination, shipping method, and the weight of the items in your order. You can view the shipping cost during the checkout process before completing your purchase.
7. Customs and Import Duties:
For international orders, please be aware that customs duties, taxes, and fees may be imposed by your country's customs authorities. These charges are the responsibility of the recipient and are not included in the item price or shipping charges.
8. Shipping Restrictions:
Due to legal and logistical constraints, we may be unable to ship certain products to specific countries. If your location is affected by any shipping restrictions, you'll be notified during the checkout process.
9. Contact Us:
If you have any questions or concerns about our shipping policy or the status of your order, please contact our Customer Support team at [ Business.firstname.lastname@example.org ].